Return & Exchange Policies

 

 

We do hope that you may never have to find yourself on this page looking for a return or refund policy, but if you do, start by reading our policies and then feel free to reach out to us via email at hello@shoppiccolo.com

Returns
Items are eligible for a return within 30 days of purchase. In the event of a return, the buyer is responsible for return shipping costs. To be eligible for a return, the item must be unused, in the same condition upon shipping and in its original packaging. Once an item is received and deemed eligible as a return, a refund will be processed. A credit will automatically be applied to the original method of payment, minus original shipping costs ($6.00).

An email will be sent to notify you that we have received and processed your returned item and refund (if applicable).

No refunds or exchanges past 30 days from date of purchase will be reviewed and/or processed.

Exchanges
Exchanges are subject to product availability. If the desired product is available, the buyer is responsible for returning the original item, plus shipping. To be eligible for an exchange, the item must be unused, in the same condition upon shipping and in its original packaging. Once the item has been received, if eligible, an exchange will be granted. We in return, will cover the shipping charges to send you the exchange.

Shipping
All packages are shipped via USPS ground standard shipping or UPS standard shipping at a standard flat rate of $7.50. United States orders over $90 are eligible for free shipping. All orders are fulfilled within 2 business days. Any expedited requests will incur additional shipping fees. Estimated delivery date may vary upon location.

Please be mindful that shipping times may vary, but we strive for shipping times to be between 3-7 days.

Sale items
All sale items are final sale.